Frequently Asked Questions

Here are some of our most commonly received queries

If you can’t find an answer, then get in touch today; we’re happy to answer any questions you might have.

 
 
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What type of removal services do you offer?

We run a complete suite of removal and transportation services, from full house/office/flat/end of tenancy/shop removals. Single items, antiques, eBay items, household pets. We also offer storage facilities.

 
 
 

How much does a removal cost from Ireland to the UK?

The short answer is; it depends on the size and type of goods you’re moving. But take a look at our quotation form for an accurate price, or call us today on 028 8675 1518.

 
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Are my goods insured during a removal?

We have a carriers’ liability insurance that covers goods in transit and also full removal insurance. You may request a copy of these documents if it’s required.

 
 
 

What information do I need to get a removals quote?

We find it useful to have as much information about your move as possible.

Dimensions, approximate weight, collection and delivery addresses is very helpful for our team.

Similarly, it helps us plan our team if you can let us know if we’ll need to go up and down flights of stairs or if there are access issues to your property such as a lift, or limited parking. And, of course, when you’ll need your move to happen!

 
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What happens if there is a problem with my removal or delivery?

We hope that won’t happen! But if you’re at all unhappy with a situation, please contact us on 078 3167 3525 or email ebremovals@yahoo.com

 
 
 

What type of properties will you collect from/deliver to?

Even if there’s no lift in your apartment building, we’ll do our best to work with you. The only thing we ask is you let us know about access issues upfront, so if there’s a problem with outside parking or lots of stairs to navigate, that helps us avoid any surprises on the day. Our quotation form lets you tell us about the type of building you live in or are moving to.

 
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What types of goods can you transport?

We pride ourselves on our flexibility at EB Removals and our fleet can accommodate single items to full house moves/removals.

Heavy goods aren’t a problem (within reason) and the same goes for large items. The best thing to do is to get in touch or call us on 028 865 1518.

We do ask that you let us know if any goods are flammable or hazardous, however, as we may be unable to transport these.

 
 
 

Can you collect my goods if I’m not present?

Absolutely, and it’s something we do for a number of our customers. Whether you’re at work on moving day or already at your new property, we can help. All we need is secure access or somebody to be present to let us in, but we can do the rest.

 
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Get in touch today

Our friendly team are on hand to help you with your removals questions. Just complete the form and we’ll be straight back in touch.